Privacy Policy

Fento LLC (“Seesweet,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information through our website (https://seesweet.com), creator stores, and related services (collectively, the “Services”).

‍

By using our Services, you consent to the practices described in this Policy.

‍

1. Information We Collect

‍

We may collect the following types of information from both creators and store visitors:

‍

Personal Information: Name, email address, phone number, mailing address, and other identifying information.

‍

Creator Verification Data: Government-issued ID, social media profiles, payment account info.

‍

Store Activity: Uploaded product designs, listings, messages, sales data, and settings.

‍

Buyer Information: Order history, shipping address, contact details, payment status.

‍

Technical Data: Browser type, device ID, IP address, referral URLs, cookies, and interaction logs.

‍

We do not knowingly collect sensitive personal data such as health or biometric information.

‍

2. How We Use Your Information

‍

We use collected information to:

‍

• Operate and personalize creator stores
• Process payments and fulfill orders
• Communicate with creators and buyers
• Provide customer support
• Prevent fraud and ensure platform security
• Send service updates or promotional emails
• Comply with legal obligations

‍

You may opt out of promotional emails at any time by using the unsubscribe link.

‍

3. Cookies and Tracking Technologies

‍

We use cookies and similar technologies to:

‍

• Enable secure login and account features
• Track store performance and user behavior
• Analyze traffic sources and conversion events
• Support advertising and retargeting

‍

We may use third-party tools including:

‍

• Google Analytics
• Meta Pixel
• Email tracking (e.g., Mailchimp)

‍

You can manage cookie settings through your browser preferences.

‍

4. Sharing of Information

‍

We may share your information with:

‍

• Payment processors (e.g., Stripe)
• Fulfillment partners (e.g., print manufacturers, shipping couriers)
• Marketing and analytics vendors
• Customer support platforms
• Government authorities when required by law

‍

We do not sell or rent your personal information.

‍

5. Data Security and Retention

‍

We implement technical and organizational safeguards such as:

‍

• SSL encryption and secure API access
• Role-based access controls
• Secure cloud hosting

‍

Personal information is retained only as long as necessary for operational or legal purposes.

‍

Data is primarily stored in the United States, with trusted third-party SaaS providers.

‍

6. International Users & GDPR Readiness

‍

Although we are currently U.S.-based, we plan to expand our Services to the EU and UK and are committed to meeting the requirements of the General Data Protection Regulation (GDPR).

‍

If and when GDPR applies, you will have the right to:

‍

• Access, update, or delete your personal data
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

‍

7. Third-Party Links

‍

Our platform may include links to third-party websites or services, such as social media profiles, payment platforms, or manufacturer websites. These services are governed by their own privacy policies.

‍

We encourage you to review the privacy policies of any third-party services before sharing your information with them.

‍

8. Children’s Privacy

‍

Seesweet does not knowingly collect or solicit personal information from individuals under the age of 13. If we become aware that we have collected information from a child under 13, we will delete it promptly.

‍

If you believe a child has provided us with personal information, please contact us.

‍

9. Changes to This Policy

‍

We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or practices. We will notify you of material updates via email or in-platform messages.

‍

Your continued use of the Services after such updates constitutes your acceptance of the revised policy.

‍

10. Contact Us

‍

For any questions or requests regarding this Privacy Policy or our data practices, please contact: info@seesweet.com

‍